We have a 30-day return policy, which means you have 14 days after receiving your item to request a return.

Our returns policy allows you to return products unused within 14 days of receiving them. You can open the parcel and check the contents. Once we’ve received your returned item(s), we will refund the purchase amount as soon as possible. Returns will only be accepted when items are unused, unwashed, with all original Once We Were Warriors labels attached and in the original packaging. 

For hygiene reasons, underwear briefs, bodies, swimwear and masks cannot be returned or exchanged unless they are damaged.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Please note that returns have to be sent to the following address:
MODEXPRESS c/o OnceWeWereWarriors
Grasbeemd 5
5705 DE Helmond
Netherlands. 

Please make sure the return shipping label is inside your package.

The cost of returning the purchase is for the customer, as this is part of our sustainability program. Items sent back to our office are not liable for refund.

You can always contact us for any return question at info@oncewewerewarriors.com.